Gagan Bajaj

Business Process Improvement Lead

Searce Inc · Pune

Jun 2023 – Dec 2025

Worked with the CEO and CFO offices to identify operational inefficiencies, revenue leakage, account profitability issues, and bad debts across US-based clients. Used Salesforce, Zoho Books, Python, and data visualization to improve financial operations.

• Automated invoicing, reducing invoice-raising time by 80%.
• Built an automated dashboard and report generator to improve reporting accuracy and timeliness.
• Developed a Vendor Invoice Reader to automate invoice data extraction and processing.
• Led client negotiations, collections, and resolution calls with internal legal teams.

Senior Design Engineer

Tata Technologies Ltd. · Pune

Jan 2013 – Jun 2022

Supported manufacturing process engineering and automotive programs for global customers, analyzing production processes and identifying opportunities for quality, productivity, and efficiency improvements.

• Gathered requirements from manufacturing, assembly, engineering, quality, and customer teams and translated them into practical process solutions.
• Supported engineering change management across engineering, manufacturing, suppliers, and cross-functional stakeholders.
• Built Discrete Event Simulation models for plant capacity validation and process analysis.
• Analyzed warranty and field-failure data, developed internal tools, and received the Extra Mile Award.

Process Engineer

Tata Technologies Europe Ltd. · Warwick, England

Feb 2015 – Oct 2020

Converted an initial six-month pilot into a 5.5-year UK engagement for a leading global automotive manufacturer. Defined and validated assembly processes using Six Sigma methodology.

• Designed and maintained build cards by gathering assembly requirements and coordinating engineering changes.
• Developed macros to automate data checks across formats and systems, reducing manual effort and improving accuracy.
• Trained and transferred process knowledge to other teams for consistent implementation.